Tenant Education Student and Graduate Related Questions

Once I register for the eCourse, how long do I have to complete it?
This eCourse is designed to be a self-guided, at-your-own-pace course. You will have a total of 90 days from the date of registration to complete the course...
Wed, 9 Jun, 2021 at 3:17 PM
Once I graduate, how long can I have access to my housing portfolio?
Your Housing Portfolio can be accessible for up to 18 months after graduation. Therefore, it will be active throughout the life of your Rent Well certificat...
Wed, 9 Jun, 2021 at 3:18 PM
What is a landlord incentive or the Rent Guarantee Program? And how is it helpful to me?
Rent Well graduates will receive a certificate of completion, which is often paired with a Landlord Incentive Fund. A Landlord Incentive Fund is an umbrella...
Wed, 9 Jun, 2021 at 3:19 PM
What goes into a housing portfolio?
A housing portfolio consists of the following:  A sample rental application,  A cover letter,  Identification,  Income documentation,  Reference lette...
Wed, 9 Jun, 2021 at 3:20 PM
What if I do not have identification or income documents?
It can be very challenging to have a landlord review a rental application if you cannot provide them proof of identification or income. If at all possible, ...
Wed, 9 Jun, 2021 at 3:21 PM
How do I make sure my landlord has registered the Rent Guarantee Program?
You can make sure that your landlord has registered the Rent Guarantee by searching your certificate ID number in the graduate database. You can find the li...
Wed, 9 Jun, 2021 at 3:22 PM
How do I find out if the Rent Guarantee Program has paid a past landlord for me?
The Rent Well program keeps records of any payouts to past landlords for seven years. Also, at the time of the payout, a letter is sent to the tenant via ma...
Wed, 9 Jun, 2021 at 3:22 PM
Do both my partner and/or roommate and I have to take the Rent Well class to get certificates?
Certificates are only issued to individuals who go through the Rent Well course and complete their individualized housing portfolio. Therefore, if an indivi...
Wed, 9 Jun, 2021 at 3:23 PM
Once I graduate and find a landlord who registers the guarantee, if I move out of that place before my certificate expires, can I re-register my certificate with another landlord?
At the moment, the program's requirements only allow an individual to register a guarantee once during the 18 months after graduation.
Wed, 9 Jun, 2021 at 3:24 PM
How do I renew my Rent Well certificate?
A Rent Well certificate cannot be renewed.  Each certificate is good for 18 months. A graduate would have to retake the course in order to get another certi...
Wed, 9 Jun, 2021 at 3:26 PM