Class closeout paperwork for instructor-led classes must be submitted within 10 business days/14 calendar days after the completion of the course.

Timely submission is essential. Late submissions compromise the integrity of the Rent Well program and may have serious consequences, especially for our students and their housing opportunities. If paperwork is received between 15-30 days after a class has ended and the instructor hasn't submitted the paperwork late before, they will receive a warning about this. If it happens again or is over a month late, their certification will be revoked.

The closeout paperwork can be submitted through the main link on the instructor portal page entitled "Submit Class Closeout Forms."


Ensure the form is complete and all required documents are attached, including the class roster, SIFs, feedback forms, and signed graduation certificates. The file size cannot exceed 20 MB.  You can compress larger files into ZIP format or send them in an encrypted email to info@rentwell.org. Please let us know if there is a reason we should expect additional delays on this or if you have already submitted it.

The Rent Well staff will follow up with you shortly after reviewing your submission. If you need to revisit the close-out policy, it is detailed in your Instructor Workbook on page XXXIII.

Continued late submissions or paperwork submitted more than 30 calendar days after the completion of a course will result in the revocation of an instructor's certification status.