If a page you are trying to open keeps freezing, not displaying information, or working properly, it is likely due to cookies.
Clearing cookies on your browser can help fix websites that aren't displaying or functioning properly because cookies store small bits of data like login info, preferences, and session states — and over time, these can become outdated, corrupted, or conflict with updated site content. This can lead to glitches like pages not loading correctly, buttons not working, or login issues. By clearing cookies, you force the browser to dump that old, potentially broken data and start fresh, allowing the website to load with clean, updated settings that match its current version. It's like resetting the site’s memory in your browser.
If you don't know how to clear cookies on your specific browser, Google "How to clear cookies on my device."
If the issue continues after clearing cookies on your device, please submit a support ticket to report the problem to a staff member for further assistance.