Yes. A Rent Guarantee can be registered to a new landlord or property if the graduate moves during the active period of their Rent Well certificate. However, the guarantee does not automatically transfer. To complete the reassignment, the following steps must occur:
- Written Confirmation from the First Landlord:
The Rent Well Program must receive written confirmation from the original landlord stating that they do not intend to use or file a payout request under the guarantee associated with the first tenancy. This confirmation ensures the guarantee is freed and available for a new registration. - Standard Registration with the New Landlord:
Once the written confirmation is received and approved, the new landlord may complete the standard Rent Guarantee registration process for the graduate’s new tenancy. The guarantee will then apply to the new rental for the remainder of the certificate’s eligibility period.
This process helps ensure accurate tracking of guarantee usage and prevents overlap between tenancies.
If you have additional questions or need assistance with the registration steps, our team is here to help.